IFDR cannot connect to IF Server

IF Area

Integration Framework Data Reference (IFDR)

Error / Issue

IFDR cannot connect to the IF Server.

Solution / Work-Around

Perform the following checks in the order listed.

1. The Client machine's firewall must have outbound rules configured to permit traffic on port 5480.
2. Ensure that the Pimsoft.IFShadow.Service is running on the IF Server machine.
3. Ensure that the Pimsoft.IFShadow.Service is running under a Windows Account and not under "LOCAL SYSTEM" or "NETWORK SERVICE."
4. Ensure that the start-up sequence is as follows:

• First:  IF Server
• Second: IF Shadow
• Third: IF Data Reference (from AFExplorer of PI system Explorer)