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IFDR cannot connect to IF Server

IF Area

Integration Framework Data Reference (IFDR)

Error / Issue

IFDR cannot connect to the IF Server.

Solution / Work-Around

Perform the following checks in the order listed.

  1. Ensure that the firewall on the Client machine is turned-off or disabled.
  2. Ensure that the Pimsoft.IFShadow.Service is running on the IF Server machine.
  3. Ensure that the Pimsoft.IFShadow.Service is running under a Windows Account and not under "LOCAL SYSTEM" or "NETWORK SERVICE."
  4. Ensure that the start-up sequence is as follows:
  • First:  IF Server
  • Second: IF Shadow
  • Third: IF Data Reference (from AFExplorer of PI system Explorer)