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Knowledge Base

Technical Notes

Browse our comprehensive library of technical notes, organized by product category and date. These documents provide detailed solutions, workarounds, and technical guidance for Sigmafine products.

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Server Components

DateTitle
20-Feb-2024Sigmafine 4.7 R2 and SigmafineHub 3.0.3 compatibility with PI Server 2018 SP3 Patch 6
17-Feb-2022SF: Sigmafine Data Reference 4.6.x – Empty options when using Transfer Calculations Wizard
16-Feb-2022SF: Sigmafine LNG NGL LPG 4.7.x Load Library Utility – Library dropdown is empty
04-Feb-2022Formula Firewall Error - Microsoft Excel
15-Dec-2021Log4J Vulnerability and Sigmafine
06-Dec-2021Composition Tracking results data table does not appear in SF 4.7 R2
25-Oct-2021Excel Add-in: Available Columns do not appear for Attribute when using Get Attribute Data Table Values
21-Oct-2021Modeler - Unable to create adjustments for attributes in PDI
05-Oct-2021SF Excel Add-in: Microsoft Office Update
21-Sep-2021Calculation of Average over a time range using Utilities data reference
10-Sep-2021SF Server and Client: SF Analysis PlugIn - Not available in PI System Explorer
11-Aug-2021Composition Tracking Analysis - Error, Failure generating Storage blocks
02-Jul-2021Datafine process exits with error code = 7201
18-Jun-2021Cyber Security Incident - 'Cryptor' malware found in Pimsoft.Sigmafine.Scheduler.Utilty.exe
12-Feb-2021Upgrading PI Server to the last version, OSIsoft's retirement of COM Connectors
07-Dec-2020Oracle Java SE 7 (JDK) required for Sigmafine?
05-Nov-2020SF Case Runner in Modeler Displays "Run Pending"
21-Oct-2020CompositionTrackingResults Attribute not available in Composition Tracking Configuration Window
24-Aug-2020Error when selecting Check-In using ProcessBook Modeler
20-Aug-2020Pre Gross Error Analysis Rule Cannot Detect Disconnected Gas Meters
31-Jul-2020SQL Access buttons are disabled in PI ProcessBook
11-Jun-2020Sigmafine 4.7 Compatibility with AF 2.10 and PI Vision
10-Jun-2020Model Indexes only calculated for Sigmafine Balance Analysis Rule
01-Jun-2020SQL does not publish values in conjunction with SF Scheduler
13-Apr-2020Sigmafine vs Cloud
02-Apr-2020Modeler - AF System Connect
03-Jan-2020When creating a transfer from a receipt point, it returns with 'Retry/Ignore" message
03-Dec-2019SF Modeler 4.6.5 - Modeler is unable display cases beyond four to five months
12-Nov-2019SF Excel-Addin return attribute results as #NAME?
08-Nov-2019Protocols/Ports used by Sigmafine, AF, OEM PI to set up firewall
07-Nov-2019Sigmafine Log Files do not appear in the %temp% folder
06-Nov-2019PIvalue Type or PIstring is Not Float
05-Nov-2019Case Search Criteria Does Not Show Case Date Time
24-Oct-2019SF Case Runner – Invalid Characters
19-Sep-2019Sigmafine in the Cloud
22-Mar-2019SF Excel Add-In 4.7: Non-admin users cannot use SF Excel Add-in
11-Mar-2019Error when editing elements/attributes in PI ProcessBook
01-Mar-2019Data References resets configuration to None for Attributes in Sigmafine 4.7
12-Sep-2018SF Modeler: Unable to commit changes to the AF database
11-Apr-2018Sigmafine Excel Add-in Missing from Excel Toolbar
20-Feb-2018Sigmafine Scheduler Error 1053
11-Jan-2018SF Excel Add-In Error When "Attemp to overwrite existing array"
08-Nov-2017Mirrored Server Uses Same ID as Host
08-Nov-2017Case Runner Missing from ProcessBook Display
13-Oct-2017Sigmafine "Unable to locate Datafine in registry settings"
27-Sep-2017Sigmafine PIFD database checks and debugging procedure
26-Sep-2017Sigmafine Server duplicate items/GUIDs error debugging
21-Jun-2017SF_Summary Table does not exist, error message in log
12-Jun-2017Sigmafine Modeler "OutOfMemory" error

Thermodynamic Package

DateTitle
07-Nov-2022Update properties of existing chemical components or adding new components to the Unary properties table
03-Apr-2020Appendix A for LNG, NGL, and LPG documentation
11-Jan-2018Publishing Thermodynamic Package Attributes with SQL Access

SQL Access

DateTitle
13-Dec-2021Does SQL Access publish Child Attributes and non-template Attributes?
23-Jul-2021SQL Access 4.7 SP2 - DateTime value type not publishing to SQL server
22-Jul-2021SQL Access 4.7 SP2 - 400 Bad Request
09-Mar-2021SQL Access 4.7 SP2 - Connection to the SQL Server Database Failed. SSL Security Error

Advanced Diagnostics Addin

DateTitle
29-Nov-2021Error Add-in Connection: Error validating license
25-Aug-2020SF ADA not displaying transfers
12-Sep-2019SF ADA: Error while creating Ad-Hoc Trend
13-Sep-2018SF ADA 4.7 Error selecting case context
09-Aug-2018SF ADA 4.7 Synchronization with ProcessBook Displays
22-Sep-2017ADA installation error file cannot be found in cabinet file Data1.cab

Integration Framework

DateTitle
29-Jul-2021False Duplicated Transfer in IF
27-Oct-2020Duplicated Events / Transfers Exported from IF
18-Sep-2020SF Integration Framework 4.7.0 SP2 - GAC Catching System.BadImageFormatException
15-Sep-2017IF 1.1 Patches for Sigmafine 4.6 R5
11-Jul-2017Sigmafine IF Patches

Intelligent Movement Management

DateTitle
24-Jun-2019IMM - Planned Quantity column shows no information
02-Jun-2020IMM: Positive Delta Volume for decreasing volume in a tank
09-Apr-2020IMM attribute value readings

OSIsoft OEM Bundle

DateTitle
13-Dec-2019Unable to Register DLL Error Message
11-Dec-2019Unregistering and Registering dll server plug-ins on a Sigmafine server
20-Nov-2019PI System Explorer Security Configuration

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