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Step 1: Preparation

This step provides the information you need to prepare for your SigmafineHub Visualizer upgrade.

Before Proceeding with the upgrade​

  • Download the SigmafineHub Installation Kit
  • Stop ISS
  • Make a backup of the SFHub database
Important Note

After IIS has been stopped, please run Windows Task Manager and check that all SFHub processes are stopped:

  1. Check IIS SFHub worker process (w3wp.exe) is not running
  2. Check all SFHub services are stopped (SFHub*.exe)

Open the required Ports​

Verify with your IT Administrator that a TCP port is available for the use of the SFHub application server Web Socket.

Verify the Installed Microsoft OLEDB Driver​

Verify with your IT Administrator that TLS 1.2 is enabled, and TLS 1.0 is disabled. In such a case, the installation of the Microsoft OLEDB provider MSOLEDBSQL is required in order to support the TLS 1.2.